· Users must create an account on the Platform using correct and accurate information, including full name, email address, and phone number.
· Email and phone number are verified to ensure the accuracy of the information provided.
· It is prohibited to use fake accounts or provide false information; if any manipulation is discovered, the account will be suspended immediately.
After registering and activating the account, the user can access the educational lessons available according to the package or lessons in which he was registered.
The platform allows access to educational content at any time via the Internet, with the ability to download materials for some lessons for personal use.
· It is prohibited to republish or share educational content with other parties without written permission from the platform administration.
The user undertakes not to use the platform for any illegal or immoral purpose, such as publishing harmful content or attempting to access other users’ accounts.
The platform is committed to maintaining the confidentiality of users’ information and not sharing it with any third parties except with their consent or if required by law.
In the event that the user violates any of the terms of use, the platform has the right to suspend or cancel the user’s account without prior notice.
The platform provides technical support to users around the clock via email and WhatsApp, to answer inquiries and solve technical problems.
· If there are any problems accessing the educational lessons or the user encounters any difficulties, he can contact the technical support team to solve the problem as soon as possible.
The platform reserves the right to update or modify the educational content or structure of the platform periodically to improve the user experience.
· Users will be notified in advance of any maintenance work that affects the availability of the service.
· Users can request a refund of the fees paid within a specified period after registration, in accordance with the platform’s approved refund policy.
If the user wishes to cancel the subscription, he can do so through the account settings, and whether he is entitled to any refunds will be determined based on the timing of the cancellation and the refund policy.
· All educational content available on the platform, including texts, videos, tests, etc., is the intellectual property of Tariq Al-Elm Training Company.
· It is prohibited to copy or distribute any part of the content without written permission from the platform administration.
The platform has the right to amend this policy at any time, and users will be notified of the amendments via email or through a notice on the platform.
· The user’s continued use of the platform after the amendments constitutes implicit acceptance of the new policies.
